General
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Please include Jagdalpur (494001) in Deliverable Area
Hello,
I want to buy Nokia 500 but i can't buy it it always says it can not be deliver in my area,So please include Jagdalpur in Deliverable area.129 votes -
To Have Live Chat for Customers
To Have Live Chat for Customers Like www.indiatimes.com.You can include it by http://www.providesupport.com/
126 votes -
99 votes
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To have Live chat which will clear our doubts immediately and instantly.
Have a live chat facility in your website which will clear our doubts instantly.
89 votesplanned ·
HomeShop18
responded
We will be offering it soon. Thanks for the suggestion
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SBI 19 digit maestro debit still not supported.
India's largest Bank debit card is not suported in Homeshop18.com.
why your technology is so behind, all other websites is accepting.... its good for u also , right? plz do the needful today!!!47 votesunder review ·
HomeShop18
responded
We are still not supporting 19 digit maestro debit card of SBI but support all other debit cards . However we will soon be launching support for 19 digit debit card as well
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CASH ON DELIVERY
CASH ON DELIVERY SHOULD BE PROVIDED FOR ALL ITEMS TO INCREASE SALES
29 votesunder review ·
AdminHomeShop18
(Product Manager, HomeShop18)
responded
We provide Cash on Delivery for most of the items. However due to legal regulations and merchant requests it may not be possible to offer Cash on Delivery for some times
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to sell linux cd and dvds
many linux distribution(i.e. Ubuntu,openSUSE,ultimate,mandriva,fedora etc.)are highly demanded OS.
27 votesplanned ·
AdminHomeShop18
(Product Manager, HomeShop18)
responded
Thanks for the feedback. We will add linux cd and DVDs to our products to “products to be procured list” :)
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few suggestions
hi i am your regular customer,few of suggestions,which i feel if implemented can go a long way in improving your sale + customer satisfaction
1)on your website so may products are available but on your channel you keep repeating the products.none of my friends who orderonline know that u also sell books.
2)show your other products on your channel in scrolling manner along with your regular show
3)Start cross selling for ex when u are showing camera and if memory card and charger is bundeled in,you can show or mention these seperatly.
4) some bonus for your regular customer,why not… more24 votesunder review ·
AdminHomeShop18
(Product Manager, HomeShop18)
responded
Thanks for the suggestions. We will be implementing some of them in the coming months :)
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Please please add bengali books
Almost all the bengali books are out of stock. Flipkart has all of them. As a hs18 fan, i want u to add a large number of bengali books. I wanted to buy Feluda Samagra(1-2) for sooo many days, but still it is our of stock!!
18 votesstarted ·
AdminHomeShop18
(Product Manager, HomeShop18)
responded
We are adding more regional books to our books category. Thank You for the suggestion
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BILL
2 copies of bill should be send with every purchase. One inside the package and a duplicate copy pasted out. As the bill pasted outside by you is sometimes damaged while tearing off the packing of the product.
16 votesplanned ·
HomeShop18
responded
If you want an extra copy of the bill you can always call at our call center give the order number and we will courier the bill to you. We send only one copy of the bill with the package and the label that is pasted in the package is the information for the courier
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Book search engine is quite weak
1. Currently your book search engine simply searches for the keyword I type in the the titles of the books you have. For example, if I type the keyword "Shakespeare", I should be able to see books WRITTEN by Shakespeare, not book titles containing the word 'Shakespeare'. Also the author names in all the listings should be a hyperlink, so that by clicking on it I can automatically see other books by the author.
2. Secondly, when I search for a book by title, i want the suggestions to merely show the name of the title, not an entire list… more
12 votes -
HS18 Loyalty points with Spl Status(Silver/Gold) Also we can redeem them at our will when buying..
HS18 should have Loyalty Points when we buy, the same be credited to our account & Shows on our Profile how Loyal we are with different status/colors like Bronze/Silver/Gold/Platinum/Diamond etc.., The same also be featured on Home Page Monthly once, so the toppers monthly feel special & also some goodies as GIFT to promote the same will boost the morale of customers as well add a USP for HS18.
12 votesunder review ·
AdminHomeShop18
(Product Manager, HomeShop18)
responded
Thanks for the suggestions. We have some plans for this but not any time soon
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MAGAZINE SUBSCRIPTION
please include section for NEW MAGAZINE SUBSCRIPTION
12 votesplanned ·
HomeShop18
responded
Thanks. We have a plan for this in next few months
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Browsing experience
1)Welcome email should be sent on new registration.
2)Email should be sent for every order containing order details.
3)Shopping cart should be saved in client browser cookie.
4)Total amount should be shown on page containing details of shopping cart items.10 votesunder review ·
HomeShop18
responded
Thanks for the suggestion. We will implement this in stages
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10 votesplanned ·
HomeShop18
responded
We are planning to include Hamirpur soon
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plz make cancellation online without any feedback
if a customer wants to cancel the order so how does he cancel immediate
9 votes -
9 votes
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you should sell musical instruments
It gives me idea from amazon.com that you should also sell musical instruments.
8 votesplanned ·
HomeShop18
responded
We will be starting to sell musical instruments soon . Thanks for the suggestion
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Inventory
Minimum inventory should be maintained for every product. As soon as inventory reaches its minimum level, u should purchase the product to increase the inventory level. I tried to place an order for mobile phone but it was out of stock. Secondly, it should be ensured that invoice is sent to customer along with the product.
6 votesplanned ·
HomeShop18
responded
Thanks for the suggestion. We will be implementing this from July
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LG microwave convection
why don't you sell LG microwave convection on your site. pls do sell as I am eager to buy it from u.
6 votes